Beginning Monday, July 13, our lobbies will be open.
Generally, it will be ‘business-as-usual.’
But please familiarize yourself with how this phase of reopening may affect you.
Please contact us at 508-851-3600 if you have additional questions or concerns.
Beginning 6/22/20: our lobbies are open for appointments
In addition to customer service at our drive-ups and ATMs, Mansfield Bank branch lobbies will be open for Retail Banking appointments beginning Monday, June 22nd. Appointment hours are available Monday through Friday, 9am - 3pm and Saturday morning from 9am - 11am.
Some things will be different in the branches. You will see germ-guards and signage, and you won’t see a coffee station or sitting area. Our people are the same, however. They are the same knowledgeable and friendly professionals you have always trusted with your financial needs.
We want to help you (updated July 1st)
If you are experiencing financial hardships due to the Coronavirus epidemic, please contact us to discuss how we may help you. Call us at 508-851-3600 or complete and submit the ‘Contact Us’ form on this website.
Assistance for Businesses
For Commercial loan customers in need of assistance, please contact your Loan Officer for any and all questions. The following resources are also available to all businesses.
Unemployment benefits & other direct deposits - be careful!
An unemployment scheme that we are now seeing involves scammers recruiting people to receive direct deposits and then forward the bulk of the illicit funds to the perpetrators.
As a reminder, unemployment benefits or any other direct deposits should not be set up to credit an account if the individual's name is not on the account.
The ABCs of Federal 'stimulus' payments
When would I receive funds?
The Consumer Financial Protection Bureau of the Federal Government points out that if the money cannot be sent electronically but must be mailed to you, “it might take a little longer" to receive payment. Other, non-official sources have recently reported it may take months to complete the mailing of all paper checks. So if you are not among the 80 million adults who are already receiving payment this week, it can be generally said that the funds will come to you sooner if you arrange for electronic deposit.
To do that, visit the IRS links above, select Get MY Payment and provide your account number and routing number so that you can receive a payment directly to your bank account. Mansfield Bank’s routing number is #211371913.
If circumstances are such that payment comes to you as a paper check in your mailbox, you may still deposit it at our drive-up windows/ATMs or, more conveniently, by snapping a photo and submitting your check using the Mobile Deposit tool inside our Digital Banking platform.
Unfortunately, criminals will see the EIP process as an opportunity to commit crimes. The American Bankers Association has provided this list of the top 5 scams to watch out for at this time. Additionally, the FDIC has just warned that criminals are sending emails and other communications claiming to be from the FDIC or another federal agency, and offering COVID-19 related grants or payments in exchange for personal financial information. Also, the IRS will never send you an email, text, or call you asking for your personal information.
Starting April 6th: new drive-up hours to serve you
For the safety of our customers and employees due to the Coronavirus epidemic, all locations are offering banking services through our drive-ups only.
Most routine transactions can be performed in our drive-ups. You may also access your accounts with Telephone Banking by calling 855-757-8311.
For extra convenience, our Digital Banking platform allows you to manage your accounts 24/7 , including viewing your balances, making transfers, paying bills, depositing checks and even sending money to another person, whether or not they have an account with Mansfield Bank.
Contact us with urgent questions or issues related to the lobby closures.
From previous updates
Beware of Scammers
Unfortunately, in times of uncertainty, scammers often take advantage of the fears surrounding a particular situation. Click here to view the Federal Trade Commission's site with Coronavirus related scam information.
Additional measures we have taken
As the situation evolves, these sites can be a resource for you to obtain the latest information:
We will post updates on this website page as we receive them to keep you informed of the situation. We appreciate you choosing Mansfield Bank as your banking partner.
Please contact us at 508-851-3600 during normal business hours if you have additional questions or concerns.
Your online security is of utmost importance to us. This section of the site is dedicated to TIPS and ALERTS. Check back often.
The full list for your convenience.